Key Features

REAL-TIME ANALYTICAL RISK MANAGEMENT

Matches chargeback data from processors and automatically connects with your CRM and gateway.

COMPLETE TRANSACTIONAL
OVERVIEW

Have full access to all your transactions from purchase to representment results.

IN-DEPTH REPORTING &
VARIABLE ANALYTICS

No more spreadsheets. Have 24/7 access to key data and advanced real-time analytics for your business.

UNIFIED IN A
SINGLE PORTAL

Now you can see all your MIDs, prevention alerts and chargeback data in a single location.

ALL YOUR DATA IN ONE PLACE

Gone are the days of logging into multiple portals and placing data into shared spreadsheets. With AltoRam you have all the information in with a single login.

Daily Real-Time Chargeback Numbers

View counts, ratios and identify potential issues by analyzing our graphs and data tables.

Predictive Monthy Forecasting

View your month-end projections at a glance on the main dashboard

Centralized MID Information

Quickly scroll through all your merchant accounts and customize the data tables to your desired metrics.

View MID Breakdowns for In-Depth Reporting

Simply select an individual MID to view detailed reports and find issues or identify trends.

Customizable Notifications

You can customize notifications to email you and display on the dashboard when a merchant account is reaching a limit. You decide on the parameters and time period to measure, and be alerted the moment a threshold is met.

• Create custom rules for notifications based on chargeback counts, count ratios, volume ratios and over a dozen other useful metrics.
• Select colors for visual notifications in the dashboard.
• Optional email notification keeps you informed while on the go.
• Apply notifications to a single MID, specific groups of MIDs or across your entire portfolio.

In-Depth Chargeback Analytics

Breakdown your chargeback data to identify issues earlier and take action. Being proactive in identifying chargeback issues and solutions is key to keeping your merchant account healthy. Now you can see KPI’s in real time and make business decisions based on accurate data.

Affiliate

Trace chargebacks to an individual affiliate or traffic source. Stop them at the source!

Reason Code

Prevent chargeback issues by monitoring reason code trends and meanings.

Subscription Cycle

Have a recurring billing model? Pinpoint which cycles generate the most chargebacks and why.

Price Point

Find the price point 'sweet spot' by understanding what prices can trigger higher chargebacks.

Country

Launching in a new market? Monitor trends and compare data by each country.

Product Type

Do you have multiple product types and SKUs? Discover which ones might be causing chargeback issues and why.

BIN Number

Identify problematic BIN numbers and make adjustments to reduce chargebacks.

AUTOMATED 'SMART' REPRESENTMENTS

So many details are necessary for optimizing and winning the chargeback representment process that it becomes overwhelming. AltoRAM has been able to identify the key points and best practices that contribute to a successful strategy. By automating this process with technology, we’ve been able to remove the guesswork and optimize our system to provide the best results possible.

Ready to Fight Back against Chargebacks & Fraud?

Contact us today for a FREE Demo and account integration. Our team is eager to help you get started managing your chargebacks with AltoRam's chargeback portal!